Legal notice

Site owner and operator

This website, lushkeepsake.com, is owned and operated by Lush Keepsake.

Lush Keepsake
222 Kensal Road
London W10 5BN
United Kingdom
Email: hello@lushkeepsake.com
Telephone: 020 8036 1132

What we do

We sell personalised jewellery, keyrings, cufflinks, pens and keepsakes, and we engrave them to order in our workshop. We also offer custom printing and clothing, which are made to order by our production partners.

Independent retailer

Lush Keepsake is an independent retailer. We are not affiliated with, endorsed by or an authorised agent of Parker, Spotify or any other brand named on this website. Brand names are used only to describe the genuine products we sell or the features they work with.

Hosting

This website is hosted by Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Content

The content of this website is provided for general information. We take care to keep product descriptions, prices and delivery information accurate and up to date, but we do not warrant that everything is free from error. Where an error affects your order, we will contact you and, where appropriate, refund you in full.

Complaints

If something has gone wrong, email hello@lushkeepsake.com with your order number and we will respond within two working days. If you are not satisfied, you can get free, impartial advice from Citizens Advice (0808 223 1133).