Legal Notice

Site owner and operator
This website, lushkeepsake.com, is operated by Lush Keepsake.
Lush Keepsake
222 Kensal Road
London
W10 5BN
United Kingdom
Email: hello@lushkeepsake.com
Telephone: 020 8036 1132

What we do
We make and personalise keepsakes, jewellery and accessories, engraved to order at our workshop at the address above.

Independent retailer
Lush Keepsake is an independent business. Brand names that appear on this website, such as Parker or Spotify, belong to their owners and are used only to describe products or features. We are not affiliated with, endorsed by or an authorised agent of those brands.

Hosting
This website is hosted by Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Content
The content of this website is provided in good faith. We take care to keep product descriptions, prices and delivery information accurate, but we do not warrant that everything is free from error. Where an error affects your order, we will contact you and, where appropriate, refund you in full.

Complaints
If something has gone wrong, email hello@lushkeepsake.com with your order number and we will respond within two working days. We would always rather resolve a complaint directly. If you are not satisfied, you can get free, impartial advice from Citizens Advice (0808 223 1133).

Governing law
These pages and any dispute arising from them are governed by the laws of England and Wales.